The primary purpose for our solutions is to support efficient IT service delivery. By providing well engineered service management solutions, you can ensure the delivery of IT services with the right performance - at the right price. Engineering a unified service management process that incorporates cost of delivery, operational risk and end-user performance - and leveraging the right automation to streamline the process itself. The results? More cost/efficient service delivery, assured performance levels, improved risk management - and a governance process that ensures that cost and performance are primary concerns in any business case for investment.
Our solutions cover the following areas:
- Financial Management for IT - accounting and governance processes supporting insourced and outsourced environments.
- Capacity Management and its integration with Financial Management - to support efficiency assessments, IT chargeback and governance)
- Green Capacity Management - and associated management of the Data Center power bills
- IT Performance and Risk Management - ensuring adequate failover capacity to deliver business continuous performance
- Performance Test Optimization - integration with operational processes to account for the step change in performance due to new releases.